Replay Golf Enhances Customer Experience with Panasonic PACi NX Solutions

13/05/2026

Replay Golf, a specialist retailer of pre‑owned and new golf equipment, has upgraded comfort, air quality and energy efficiency at its flagship store following the installation of Panasonic PACi NX climate control systems.

Co‑owned by Ben Ross, Replay Golf has evolved from a small garden centre outlet into a purpose‑built 6,000‑square‑foot retail and practice space, welcoming more than 200 customers each day. The business required a modern solution to replace inefficient gas heaters that created uneven temperatures across the store.

The project was delivered with support from Panasonic distribution partner Dysk, led by sales representative Warren Davies, and installed by HVAC specialist Uber Cool, led by Neil Collins. Panasonic PACi NX units were selected for their reliability, energy efficiency and ease of installation, with a combination of ceiling‑mounted four‑way cassette and wall‑mounted systems providing consistent heating and cooling throughout the space.

In addition to improved temperature control, the systems incorporate Panasonic’s nanoe™ X technology to help clean the air and reduce bacteria on surfaces—an important factor in a high‑traffic retail environment where customers frequently handle equipment.

The PACi NX systems are Wi‑Fi enabled and compatible with smart controls, allowing Replay Golf staff to easily manage temperatures across the store. Ongoing technical support from Dysk and Panasonic ensured a smooth installation and continues to support day‑to‑day operation.

The upgraded solution delivers year‑round benefits, offering a cool, comfortable environment during the summer and a warm alternative to unheated practice facilities in winter, enhancing the overall customer and staff experience as Replay Golf continues to grow.

View the full video case study for more information.